Customer Service

 

Isn’t trucking freight simply picking up the shipment and delivering it?

 

Simple?  There are many little things that need to happen before, during, and after in order to keep it simple.

 

We value our customers and are committed to providing quality customer service to assist them in fulfilling their transportation needs.  We answer the phone with live people and partner with you to get your freight where it needs to go on time.  Our main objective for developing this website is to provide better customer service.  If you look through this site you will see many tools developed to assist our customers such as:

 

Service Map – Our primary and secondary service areas.

 

Rate Quote Form – Fill out the online form and your rate quote request will be emailed directly to our quoting department.

 

Proof of Delivery – Fill out the online form to request a Proof of Delivery to be faxed or emailed to you.  Your request will be emailed directly to our customer service department.

 

Pick Up Form – Fill out the online form to request a pickup.  Be sure to select Local Dispatch or Road Dispatch to have your request sent directly to the appropriate person.

 

Bill of Lading – If you do not have a Bill of Lading, you can download this generic Bill of Lading PDF file to print and use. (Please Allow some time for this PDF file to load)

 

Employment Opportunities – This page lists employment opportunities with Valley Express.  If you are interested in one, click on the link to the online Pre-Application form and apply.

 

Contact Us - This form is available for you to provide comments or requests to Valley Express.  To help you direct your email to the appropriate person, be sure to select the desired department.

 

Thank you for considering us for your transportation needs.

    

                                                                        Valley Express, LLC